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1. Error 118 - Game is not available Featured

There are 2 instances in which you might experience Error 118: The specific game you have selected is experiencing a temporary problem. This is usually the more likely reason for this error and is sometimes caused by server issues. Luckily the solution is…

2. Virtual Villagers or Virtual Families games only shows a white screen when trying to play

This particular issue happens if you try to play the game in "Windowed Mode" when your screen resolution is lower than 1280x960. To fix this issue you need to increase your screen resolution. Please click here for instructions on how to do that.However, if…

3. Game no longer in the service

From time to time we are required to discontinue games from the FreeRide Games service due to licensing issues. If you ever launch one of our games and get Error 118 ("The game you have selected seems to be experiencing problems") there could be 2 reasons:…

4. I get "Script Errors" when playing my games

When you are in the middle of your game you receive an "Internet Explorer Script Error" that exits the game you are playing. Example of the "Internet Explorer Script Error": These Script Errors actually do not cause the game to close, but rather just minimize.…

5. Where is my favorite game? Has it been removed or discontinued?

From time to time we are required to discontinue games from our catalog due to either licensing issues or problems with the game itself. If you do not see a particular game on our website then that means that we may no longer have the rights to that particular…

6. Where can I get tips on how to play your games?

Some games offer a play session in a touring mode, where many tips and tricks are provided to enhance play. In addition, our latest player includes a tips window, which you can click any time to get some hints on game play. (To get our latest version of the…

7. How do I find the system requirements for a specific game?

We provide the minimum and recommended system requirements for each game within the game pages on our website. The minimum and recommended requirements will change depending on each specific game's requirements. The system requirements page detects the current…

8. What should I do if the game crashes or won't play?

There are a few different things that can cause the games to crash or fail to play. The first thing that we want to do is check that your system meets that particular game's system requirements.You can find the game's system requirements within the game page…

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